The Intelligent Superstore
Computers & Equipment Repair & Maintenance, Electronics, Computer & Equipment Dealers, Computer Software, Cell Phone Equipment & Supplies
The rudest people on earth. Smarmy. I bought a Krups coffee maker. When I unpacked it the glass beaker was broken and sprinkled glass all over my floor. Brought it back the next day and was told-nastily-that I would have to contact Krups. Since I am pretty sure Krups didn't intentionally send a broken beaker and I know I didn't break it, the logical conclusion would have been to exchange it-well within the 14 day deadline. But NOOO. And that was the manager. Run, don't walk, away from their store-go to Best Buy or ANYWHERE else!!!
I give them 2 stars not because of their available products but because their in store customer service sucks big time!! I called today to check if a product online was also available in their store. To my horrid dismay, I was transferred several times and placed on hold for about 25 minutes and then told when someone finally picked up that my product was unavailable in stores...#major fail on the store associates part, My advice shop online