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Went in for a new rear goldwing tire. I bought a specific tire. after paying went out to go home and it had the wrong brand tire on. service manager said they could change it. i kept the lower cost tire because of no time to wait. sm said he would make it right on my next tire. no reduction in charges for lower priced tire. a week later noticed the tire was leaking air. went back--- charged me over $100 and installed new valve. a week later same thing happened. i ended up babyng the tire adding air until it no longer was safe to ride i felt. also same tech did both jobs! after much frustration i decided to put another tire on. went to apache junction kawasaki and was treated professonally. i contact honda asking for the owner/ceo's name but got a vice presidents responce. i will not go back --- my life on wheels is worth far more than the extra $400+ it cost me.
Had 2 problems-----I felt that we were rushed and not allowed to look over the CanAM before we were given instruction on operation. Discovered when we got home that the glove compartment did not shut properly. Also did not explain that it would take a couple of weeks to get the title and a couple more to receive license plate. My husband spent 1/2 day getting that done so we could use it. As far as the glove compartment, when we took it in for it's 10 hour check up they said they could order us a new. Have not heard from them since.